This Privacy Policy clearly explains how your personal information is collected, why it is used, and how it is kept secure when you use velki365.
Your privacy is our top priority at velki365
Your Privacy Rights as a velki365 User
When you open an account and use our services on velki365, we collect certain necessary information. Without it, we cannot deliver our services properly or keep your account secure. Here's what we collect:
| Data type | Example | How we collect it |
|---|---|---|
| Identity information | Full Name, Date of Birth, National ID Number | Registration Form |
| Contact Information | Mobile number, email address | Registration Form |
| Financial Information | BKash/Nagad number, bank account details | Payment Processing |
| Identity Verification Documents | NID copy, passport, driving licence | KYC Process |
| Device & browsing information | IP address, browser type, cookie data | Automatic Collection |
| Transaction & Betting History | Deposit, Withdrawal & Betting Records | Platform Operations |
In line with velki365's Privacy Policy, we only collect information that is strictly necessary — nothing more. You will always be clearly informed of what data is being collected and why at the time of collection.
Velki365 only uses the data it collects for specific, legitimate purposes. The foundation of our privacy policy is simple — your data will only be used for purposes you've been informed about in advance. The main reasons we use your data are:
If you no longer wish to receive marketing communications, you can opt out at any time by emailing support@velki365.ws or adjusting your account settings.
Velki365 does not generally share your personal information with third parties. However, limited sharing may occur in the following circumstances:
In the event of a business acquisition or merger, user data may be transferred. Users will be notified in advance if this occurs.
The velki365 website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.
Types of cookies velki365 uses:
Under velki365's privacy policy, third-party advertisers are not permitted to track your browsing habits.
Velki365 does not retain your data indefinitely. Specific retention periods are set for different types of information:
| Data type | Retention Period |
|---|---|
| Active Account Data | For the duration of active account |
| Financial Transaction Records | 7 years after the last transaction |
| KYC identity verification documents | 5 Years After Account Closure |
| Customer Support Conversations | 3 Years |
| Website logs & cookie data | Up to 13 Months |
| Marketing Preferences & Consent Records | 3 Years After Consent is Withdrawn |
Certain data — particularly financial records — must be retained for a defined period due to legal obligations. Once that period expires, the data is securely deleted.
Velki365 is strictly an adults-only platform for users aged 18 and above. In line with our privacy policy, we do not knowingly collect personal information from anyone under the age of 18.
Age verification is carried out at the time of registration. If we receive information indicating that a minor has created an account using false details, that account will be immediately suspended and all associated data will be deleted.
Velki365 uses industry-standard security technology to protect your privacy. The key components of our security framework are:
That said, no method of transmission over the internet is 100% secure. We strongly recommend using a strong password, enabling two-factor authentication, and never sharing your login credentials with anyone.
Velki365 reserves the right to update this privacy policy as needed. Changes may be made in response to legal requirements, technical developments, or an expansion of our services.
For any significant changes:
Continued use of velki365 after any changes means you accept the updated privacy policy. If you don't agree with the changes, you can close your account at any time.
If you have any questions about this privacy policy, wish to access or delete your data, or have a complaint to raise, please get in touch with us:
We take every request seriously and work to resolve it as quickly as possible. Your privacy isn't just a legal obligation to us — it's a responsibility and a commitment.